2013 - 2017
Chief Technology Officer - E*TRADE Financial Corporation
Developed, built and directed focus of a team of 700 professionals across 8 direct reports
Set the standard and was accountable for all Systems Engineering, Network Systems Support, Hardware Support, Risk Management, Brokerage Systems Support, Systems Architecture, DevOps, Database Engineering, Quality Assurance/Release, 24/7 Teams, Business Continuity and Service Delivery Management
Effectively directed and managed $275 million CapEx and OpEx annually of Infrastructure, Development and Services spend to support and drive business expansion
Defined and executed innovative, digital and technology strategies for E*TRADE
Provided all system, technology and security infrastructure needs in multiple processing environments
Continually partnered with LOB Heads to develop Advanced Systems, Increased Product Delivery, and intensify focus on client satisfaction and system performance
Accountability for staffing across 5 domestic Data Centers, 9 Corporate locations and 30 Branch locations
Direct and constant interaction with E*TRADE’s Board of Directors, industry regulators (SEC, OCC, FRB), and rating agencies (Moody's, etc.)
In last ~24 months greatly improved overall uptime with 80% reduction in outages, increased transactions per sec rate by 300%, greatly improved security infrastructure, built E*TRADE’s first SOC and just finished building E*TRADE’s second primary Data Center taking them to a Hot/Hot model for Production client facing systems as well as creating scalability which has allowed the company to expand
2008 - 2013
Group Executive Technical Operations - Total System Services, Inc.
Drove and defined a new standard of excellence in the architectural vision, implementation, and support of Distributed Technologies and overall technical support
Defined and executed innovative strategies for TSYS within Distributed Platforms
Directed and managed all aspects of Distributed Operations for World-wide client facing solutions
Effectively directed and managed within budget $95 million CapEx/OpEx annually of Development and Infrastructure Services
Developed, built and directed focus of 185 professionals across Infrastructure, Development, DB, Enterprise, 24X7X365 Operational, Technical support and Architecture teams
Managed senior leadership, teams and resources in 9 locations across US, India and UK
Managed all Enterprise and Edge of Network Devices for 10,000 users
Successfully managed client processing resources for both TSYS applications and hosted client applications
Provided all system, security and technology needs in multiple processing environments
2007 - 2008
Owner - Casper Technologies
Casper Technologies offered services in portfolio/project management, architectural design, IT and security consulting, and IT hardware reseller of commercial grade hardware.
Additional Information available upon request
